Refunds and Returns

We do not accept returns on perishable coffee products.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll gladly send a replacement or issue a refund.

For equipment or non-coffee merchandise, unused items may be returned within 14 days in original packaging.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Shipping & Delivery
We roast fresh coffee each week. Orders typically ship within 1–3 business days of purchase.

Standard delivery times range from 2–5 business days, depending on your location.

You'll receive a tracking number once your order ships. If you need help with your delivery, feel free to reach out.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock.